The Need for Real-time Mobile Device Analytics

Keeping Enterprise Mobility Running 7x24

 

Visibility … in Real-time

Because B2M understands that mobility within every enterprise is now a mission-critical asset, we give you the platform to manage mobile performance and improve operational intelligence in real-time across all your mobile devices and users.

This real-time view allows you to get proactive, preventive and predictive in managing mobile performance and uptime, instead of always reacting to device failures after they occur.

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Elemez' real-time view finally gives your IT and Operations Team, or the Managed Service Provider who supports them, the real-time actionable insights needed to:

Drive Increased Mobile Performance

Just like a Formula 1 racing team, your workers need to be able to rely on their mobile devices and applications so they can achieve peak performance.

Real time mobile analytics ensures that your IT and operations team have the insight and foresight to monitor their mobile technology and predict and prevent problems so your workers can drive your business forward for you without any interruptions.

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Monitor the Health of Mobile Applications

Have you ever found that doing a software update has caused a problem with your mobile devices?

Do your devices run slowly when your workers use certain applications?

Mobile device analytics can give you real time visibility of the applications in use across your mobile estate, identifying issues such as software conflicts which can cause reduced performance and faster than normal battery drain.

Isolate and identify application issues as they occur, and before they become a problem for all mobile workers, with real-time mobile analytics.

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Prevent Mobile Device Failures

Do your mobile workers complain their devices’ batteries do not last a full shift or their devices are otherwise not operational?

Are mobile devices or apps crashing, or devices’ batteries not lasting an entire shift a frequent issue for your end users?

Far too often, the true health of mobile devices are hidden from those in charge of mobility, resulting in expensive downtime and increasing hidden costs of lost productivity for workers.

Real-time Mobile Analytics monitors the real-time health of mobile devices, triggering an alert if a problem is identified. This enables your IT team to proactively identify issues and stop problems before they negatively impact the business.

It’s time to get proactive, preventive and predictive on managing mobile performance and uptime, instead of always reacting to device failures after they occur.

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Prevent Mobile Device Failures
Relieve mobile device user frustration

Relieve User Frustration

Are your users frustrated when their mobile devices hang or reboot?

Is this impacting your ability to deliver great service to your customers?

There are a number of reasons why mobile devices slow down or suddenly reboot and mobile analytics provides the insights to identify the root cause so you can fix the problem.

Your mobile workers have enough challenges to deal with from traffic jams to challenging customers.  Don’t let mobile disruptions or failures add to their frustrations which can be quite costly to your company.

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Keep your Workers Connected

Do your workers suffer from cellular or wifi connectivity problems?

Are your data charges spiralling out of control?

Real-time Mobile Analytics monitors connectivity inside your building and out in the field identifying problems so you can fix them. It is also tracks data usage so you can regain control of your mobile bills.

Stop connectivity issues in their tracks.

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Prevent Mobile Device FailuresKeep your workers connected
Maximise Device Utilisation

Maximise Device Utilisation

Have you ever wondered where all your mobile devices are?

Have you purchased new devices only to find you had spares but just didn’t know it?

Companies typically only utilise 60-70% of their mobile estate as they have no idea where the remaining 30-40% of their devices are or they think they are being used when they aren’t. 

Real-time Mobile Analytics gives you the visibility to locate your devices and work out which ones are in use and which ones are simply gathering dust or have been left on a park bench.

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Lower the True Cost of Ownership™

Controlling the total cost of ownership for mobility can be a challenge, as predicting the costs of replacing devices, monitoring data usage or otherwise ensuring mobility is up and running 7x24 for mobile workers is often hard to grasp using existing MDM / EMM / TEMs tools in the market.

Real-time Mobile Analytics changes all of this, by exposing outages as they occur, or are about to occur, and highlighting devices and users which may be overusing data plans or otherwise performing badly.

With real-time analytics, those in charge of mobility can finally control the hidden costs of mobility related to lost productivity in mobile workers and stress on IT resources already stretched too thin.  We call this the TRUE cost of ownership, and it’s unique to Elemez.

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Lower the True Cost of Ownership

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